Dornbirn Umgebung (c) Studio Fasching - Dornbirn Tourismus _ Stadtmarketing GmbH

Data protection regulation

The protection of your personal data is especially important to us. We therefore process your data exclusively on the basis of statutory regulations (GDPR, TKG 2003). In the following data protection information we are informing you about the most important aspects of data processing in the framework of our website. With the use of this website, you agree to the following regulations of our Data Protection Declaration.

  • Data gathering

We collect personal data such as address, first and last name, e-mail address, street and house number, postal code, home place and telephone number by voluntarily subscribing to our newsletter, a general enquiry via our website, participation in a competition on our website or on site as part of our events, by purchasing tickets and vouchers, by registering for our markets or via contacts in everyday business transactions. In addition, device- and location-related data, log data and cookies are determined due to your use of our website.

  • Use of data

Your personal data will be used by us exclusively for sending electronic newsletters (which contains information about events in and around Dornbirn or recent news about Dornbirn), for sending the tender documents for markets and events, written commitments for exhibitors in electronic or postal form as well as for accounting purposes.

  • Data storage and security

The data provided by you are valuable backed up. Your data will only be passed on to third parties within and outside the organisation with your consent. Unauthorized persons or third parties do not have access to your data. Your data will be deleted as soon as the purpose of the storage no longer applies. The legal retention periods can be found here.

  • Data protection rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection of your data. Inquiries or requests can be sent to stadtmarketing@dornbirn.at. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you can complain to the Austrian Data Protection Authority or contact us directly.

  • Newsletter

You have the possibility to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter. In order to provide you with targeted information of events in and around Dornbirn or news in Dornbirn, we also collect and process voluntarily provided information on the form of address, first and last name and e-mail address. As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration, the double opt-in procedure. You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: stadtmarketing@dornbirn.at. We will immediately delete all your data in connection with the newsletter.

The newsletters are sent via “MailChimp”, a newsletter platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30 308, USA. The e-mail addresses of our newsletter recipients, as well as their other data described in this notice, are stored on the servers of MailChimp in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. In addition, MailChimp may, according to its own information, use this data to optimize or improve its own services, e. g. e. for the technical optimization of the sending and presentation of the newsletters or for economic purposes, in order to determine which countries the recipients come from. However, MailChimp does not use the data of our newsletter recipients to write them themselves or to pass them on to third parties.

We trust on the reliability and IT and data security of MailChimp. MailChimp is certified under the US-EU data protection agreement “Privacy Shield” and thus undertakes to comply with EU data protection requirements. Furthermore, we have concluded a “Data Processing Agreement” with MailChimp. This is a contract in which MailChimp undertakes to protect the data of our users, to process them on our behalf in accordance with their data protection regulations and, in particular, not to pass them on to third parties. You can view MailChimp’s privacy policy here.

  • Events & Policies Ticketing 

All information on data protection (terms of use) can be found here. By purchasing the ticket, the visitor accepts the house rules at the venue. Upon leaving the venue, the ticket loses its validity. Disregard of the house rules and misuse of the ticket may result in expulsion from the venue. A return of the ticket is not possible. In case of cancellation of an event, the ticket can be returned for refund up to one month after the scheduled date of the event. TICKETIST is only an agent of the ticket and is neither liable for the refund of the entrance fees nor for defects of the event. In case of cancellation, no expenses (hotel, travel, etc.) will be reimbursed. In the case of picture/sound recordings and transmissions, the visitor gives his/her consent that the recordings made by him/her can be used without compensation and without restrictions. Latecomers will only be admitted during the breaks. Dates and programs are subject to change.

  • Cookies

Our website uses cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They enable us to recognize your browser the next time you visit us. If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you disable cookies, the functionality of our website may be limited.

  • Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses targeted cookies. More information on how Google analytics handles user data can be found in Google’s data protection declaration here

You can prevent the collection of the data generated by the cookie relating to your use of the website as well as the processing of such data by Google by downloading and installing the browser plugin available from the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB

Alternatively, you can prevent Google Analytics from collecting your data by clicking on the following link (you can see more precise instructions here). An opt-out cookie is set that prevents the collection of your data during future visits to this website. This website uses Google Analytics with the extension “anonymizeIP()” so that IP addresses are only processed in abbreviated form in order to eliminate any direct connection to a person.

  • Google Adwords (Google Remarketing)

For advertising on our website, we additionally make use of the “Google-AdWords” advertising tool. In this connection, we use the analytical service “Conversion-Tracking” belonging to Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94032, USA on our website. If you reach our website via a Google advertisement, a cookie is deposited on your computer. Cookies are small text files which your internet browser deposits and stores on your computer. These so-called “conversion cookies” lose their validity after 30 days and do not serve to identify you personally. If you visit specific pages of our website and the cookie has not yet expired, we and Google can recognise that you have clicked on one of our ads with Google and were transferred to our website.

Information obtained with the aid of “conversion cookies” help Google generate visit statistics for our website. From these statistics, we learn the total number of users who have licked on our advertisement and, additionally, which pages of our website have been subsequently called up by the user in question. However, we do not obtain any information with which users can be personally identified.

You can prevent the installation of the “conversion cookies” by means of a corresponding configuration of your browser, basically with the browser setting which in general deactivates the automatic setting of cookies or, more specifically, only blocking cookies from the domain “googleadservices.com.”

You can obtain Google’s relevant data protection declaration here

  • Facebook Pixel

Our website uses the “Facebook-Pixel” remarketing function of Facebook Inc. (“Facebook”). When visiting the website, a direct connection to the Facebook servers via Facebook-Pixel is set up. With that, the Facebook server learns that you visited this website and Facebook attributes this information to our personal Facebook user account.

More detailed information on collection and use of the data by Facebook, as well as your rights and options in this regard to protect your private sphere can be found in Facebook’s data protection notices under here

Alternatively you can deactivate Facebook’s remarketing function here. For this you must be logged into Facebook.

  • Server log files

The provider of the site automatically collects and saves information in so-called server log files that your browser automatically transmits to us. They are:

- Browser type and browser version
- Operating system in use
- Referrer URL
- Host name of the accessing computers
- Time of the server query
- IP address

This data cannot be assigned to specific persons. No merging of this data with other data sources is undertaken. We reserve the right to check this data retroactively if we become aware of any concrete indications for suspecting any illegal use.

  • SSL encryption

For reasons of security and to protect the transmission of confidential information, such as enquiries you send to us as site operator, this website uses SSL encryption. You can recognise an encrypted connection by the fact that the address line of the browser switched from “http://” to “https://” and from the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

  • Responsible for data processing

If you have any questions regarding the data protection of Dornbirn Tourismus & Stadtmarketing GmbH, don't hesitate to contact us.

Dornbirn Tourismus & Stadtmarketing GmbH
Rathausplatz 1a
6850 Dornbirn
T +43 5572 22188
E stadtmarketing@dornbirn.at